JW MARRIOTT SAN FRANCISCO UNION SQUARE, San Francisco – A Smart Stay in the City
About the Hotel
Rooms & Suites
JW Marriott San Francisco Union Square offers 344 rooms with premium bedding, pillow menus, and laptop-compatible safes. Each room includes a large LCD TV with premium film channels, a work desk with an ergonomic chair, and a coffee machine. Some rooms feature city views, marble bathrooms, and access to the top-floor Club Lounge with complimentary non-alcoholic beverages, hot buffet breakfast, and evening hors d'oeuvres.
Dining Options
Level III Restaurant serves farm-to-table fare with locally sourced ingredients, offering à la carte breakfasts on weekends and dinner daily. Level III Bar provides handcrafted cocktails and light bites. The JW Convenience Store stocks snacks, beverages, and travel essentials. Room service is available for breakfast and dinner.
Fitness & Leisure
The 24-hour fitness center includes Peloton bikes, cardio machines, and free weights. The hotel also offers on-site laundry and dry-cleaning services. Nearby attractions include Union Square, Chinatown, and Fisherman's Wharf.
Location & Transport
Located at the corner of Post and Mason Streets, the hotel is one block from Union Square and near Powell Street BART Station. It is within walking distance of Saks, Westfield Mall, and theaters offering Broadway shows. San Francisco Airport is 14 miles away.
Services & Accessibility
The hotel provides 16,648 square feet of event space with advanced AV technology. Services include mobile key check-in, digital guest requests, and valet parking. Accessible features include roll-in showers, TTY/TTD compatibility, and lowered electrical outlets. The property is verified for health safety by Sharecare and Forbes Travel Guide.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
My stay at the hotel was a mix of positives and negatives. The location was excellent, right in the center off Union Square, making it convenient for shopping, sightseeing, and transportation. The rooms, however, had odd furnishings like a chair with a large hole in the upholstery, which was a bit disappointing. The staff were cheerful and helpful, adding to the pleasant experience overall.
I found the hotel to be a mixed experience. The rooms were clean but had some issues like a persistent smell and lack of amenities. The service was friendly but seemed overly focused on tips. The location was great for exploring the city but had some safety concerns. The dining options were varied but pricey compared to alternatives outside.
My stay at the hotel was truly enjoyable. The room, though not as spacious as advertised, was clean, modern, and refreshed, with a convenient high top table for work. The service was outstanding, from the valet to housekeeping. The location near Union Square was brilliant, just a block away, and the dining options were good despite being a bit noisy. Overall, a great stay with excellent value for the price.
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